IT Officer – ICT and Assets

by DRC

in Computers/IT
Full Time
Al-Mukha
May 9, 2024

Job Overview

  • Date Posted
    May 9, 2024
  • Location
    Al-Mukha
  • Expiration date
    --
  • الخبرة
    2 Year
  • الجنس
    Both
  • المؤهل التعليمي
    Bachelor Degree
  • Career Level
    Entry-level to Mid-level

Job Description

  • Note: This job description is for informational purposes only and is not intended for applications or applying.

Position Summary

Responsible for the day-to-day management of the West Coast IT infrastructure, this includes providing technical support by installing and configuring computer systems, diagnose hardware and software faults and solve technical and applications problems.  
Working closely with the Supply chain, IT and Admin Teams to ensure smooth and effective assets management activities of the West Coast. 

Responsibilities: 

  • Install and configure various systems including the operating sys of the laptops, desktop PC’s, servers, network equipment, and software applications and domains.
  • Monitor the internet connection and bandwidth ensuring that Service Level Agreements are adhered to.
  • Troubleshoot internet issues in liaison with the relevant ISP.
  • Safeguard DRC data by using the security policies and procedures and implement a backup and recovery procedure.
  • Monitor and maintain the LAN, Network Servers, Routers, Printers, LAN Points, Switches, Patch panels, Access points, Satellite Modem…to prevent faults from occurring.
  • Perform local, clouds backups as scheduled, and ensure data integrity.
  • Configure and update antivirus.
  • Prepare a monthly ICT report.
  • Register, label and track the procured IT & other Assets and add them to the Assets tracking system.
  • Prepare the Assets List for donor reporting, which includes all the related assets and share them with relevant colleagues.
  • Perform regular controls to ensure the accuracy of monthly Assets & equipment lists.
  • Perform the physical inventory for all WC assets, on quarterly basis and report any findings.
  • Perform the disposal for the unused or expired Asset as per the asset disposal procedure.

About you

To be successful in this role you must have:

Experience and technical competencies:

  • 2 years of experience in similar position with INGO
  • Computer configuration & troubleshooting
  • Experience in configuration & troubleshooting LAN, Routers, Switches, Access points & Satellite Modem
  • Experience in the assets management

In this position, you are expected to demonstrate DRC’ five core competencies: 

  • Striving for excellence: Focusing on reaching results while ensuring efficient processes.   
  • Collaborating: Involving relevant parties and encouraging feedback.   
  • Taking the lead: Taking ownership and initiative while aiming for innovation.   
  • Communicating: Listening and speaking effectively and honestly.   
  • Demonstrating integrity: Upholding and promoting the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

Moreover, we also expect the following:

Required qualifications: 

Education :

  • University or professional degree in information technology, computer systems, or a related field

Languages:

  • English: Excellent
  • Arabic: Fluent

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