Camp Coordination and Camp Management (CCCM) Senior Officer

Job Description

Position Summary

Project implementation

Management of mobile CCCM teams

• Assist the CCCM Officer in preparing weekly workplans and movement schedules for CCCM mobile teams, with the CCCM Officers, ensuring day to day activities run smoothly 
• Timely reporting of problems and challenges in the sites to the line manager (LM). 

Partner coordination and service monitoring 

• Oversee liaison and coordination with all humanitarian partners and stakeholders working in the sites
• Liaison and coordination with local authorities, with LM and liaison team as needed 
• Liaison with Sub National Clusters (Shelter/NFI/CCCM and Protection) 
• Ensure regular monitoring and reporting of service provision and standards at site level
• Report gaps or duplication in service delivery and advocate through appropriate mechanism 

Community participation and representation

• Ensure establishment of community committees / governance mechanisms in the sites, ensuring participation of women, youth, and marginalized groups
• Ensure regular meetings take place between CCCM teams and community, with opportunity for meaningful participation of community members
• Plan and facilitate trainings to community members, humanitarian partners, and other stakeholders on CCCM topics, with support of CCCM Project Manager

Communication with Communities and accountability

• Ensure workplans are in place, and approve content, for outreach, community mobilization, and information campaign activities of CCCM teams 
• Ensure appropriate communications with communities (CwC) strategy is in place for all sites 
• Oversee establishment of Complaints and Response Mechanism (CRM) in each of the sites, and ensure its functional implementation

Information Management

• Oversee CCCM mobile teams’ regular collection of information, ensuring accuracy of data and timeliness of internal reporting
• Collaborate with Information Management Officer on identification of information gaps and design/review of tools
• Compile and review data from the sites, submitting internal and external reports as required, and advocating or raising problems with CCCM PM and Sub-National Clusters as needed

Protection mainstreaming

• Consider gender, protection, and GBV concerns in all aspects of activities
• Promote and adhere to Prevention of Sexual Exploitation and Abuse (PSEA) policies
• Promote participation and inclusion of women, youth, people with specific needs, and marginalised groups in all aspects of programming 
• Ensure referral mechanisms are in place in the sites, in collaboration with Protection partners, for the provision of support to vulnerable persons
• Ensure confidentiality is respected in all activities 

Project management and reporting 

• Ensure project activities are delivered according to the technical quality and timelines as agreed with the Deputy Project Manager / Project Manager
• Organize regular coordination meetings of CCCM mobile teams
• Liaison with other project staff members 
• Timely and accurate submission of regular internal reporting as requested by the Deputy Project Manager / Project Manager
• Timely and accurate submission of external reporting to Sub-National Shelter/NFI/CCCM Cluster

HR

• Line management of CCCM Officer
• Identification of capacity-building needs and opportunities of CCCM teams, in coordination with line manager/TC/HR Department  

Finance

• Support the line manager in the review of CCCM-related project expenses and forecasting
• Develop accurate order forms and Bill of Quantities for CCCM activities in a timely manner

Transparency and Compliance 

• Ensure compliance to ACTED internal procedures and donor procedures
• Accurate record keeping of project documentation in soft and hard copy

Security

• Responsible for ensuring all movement of CCCM teams to IDP sites is approved by the security focal point and informed to Deputy Project Manager/ Project Manager.
• Responsible for ensuring all CCCM mobile team members are briefed on all relevant security rules, procedures, and updates by the security focal point.
• Timely reporting of security and safety incidents and risks to the line manager / security focal point.

Other

• Close collaboration with Shelter/Infrastructure and WASH technical teams, and Deputy Project Manager/ Project Manager, on improving living conditions in the sites. Including organizing CCCM teams to support assessment and community participation in Shelter & WASH activities.
• Perform any additional task as requested by the line manager.

Job Requirement (Qualification and Experience)

1. At least 3 years’ experience in a project implementation position in an NGO;
2. At least 1 years’ experience in a managerial position;
3. Excellent communication and external representation skills;
4. Excellent capacity to plan, prioritize, and multitask;
5. Excellent team-working skills;
6. Flexible, with the ability to cope with stressful situations;
7. Excellent English skills, both oral and written;
8. Good computer literacy, including smartphone use and MS Office (Word and Excel);
9. Knowledge of multi-sectoral humanitarian response, including Protection, WASH, Shelter, and emergency distribution is required;
10. Experience in CCCM programming is strongly preferred;
11. Experience in Protection programming is of benefit.