CCCM Assistant

Job Description

Position Summary

Project implementation

Partner coordination and service monitoring 

• Support coordination with all humanitarian partners and stakeholders working in the sites, on a day-to-day basis
• Monitor service provision at site level using agreed tools, including through observation, conducting assessment, and collecting input from community members. Record and report data in a timely and accurate manner.

Community participation and representation

• Organize regular meetings with community groups and committees, ensuring participation of women, youth, and marginalized groups, taking minutes of meetings and attendance sheets
• Support organization of trainings to community committees, humanitarian agencies, and community members, on topics including on protection, fire response, and CCCM

Communication with communities and accountability

• Conduct Communications with Communities (CwC) activities in the sites, including regular outreach to the community and information campaigns, supported by daily workers as needed
• Support community mobilization efforts or information campaigns of community representatives or other humanitarian agencies as needed
• Implement Complaints Feedback and Response Mechanisms (CFRM) activities in each of the sites: receive complaints, make referrals and ensure feedback is received, and ensure good data management

Information Management

• Conduct regular data collection, including on service availability and standards in the sites
• Submit timely and accurate reports and data
• Participate in assessment and data collection exercises as needed
• Ensure information is shared back with partners and communities

Protection mainstreaming

• Consider gender, protection, and GBV concerns in all aspects of activities
• Promote and adhere to ACTED’s Prevention of Sexual Exploitation and Abuse policy 
• Promote participation and representation of women, youth, people with specific needs, and marginalised groups in all SMC and partner activities
• Support vulnerable persons including through referral to protection partners, and support vulnerable persons at specific events (e.g. distributions, registration)
• Ensure confidentiality is respected in all activities

Other

• Support site assessment / committee formation / training to community committees. 
• Timely reporting of problems and challenges in the sites to CCCM Officer
• Timely reporting of security and safety incidents or risks to CCCM Officer
• Any additional task as requested by the line manager

Job Requirement (Qualification and Experience)

1.    University degree in social science, civil engineering, or another discipline relevant to CCCM. 
2.    Preferable experience in a project implementation position in an NGO;
3.    Two years of related experience;
4.    Excellent verbal communication skills;
5.    Excellent team-working skills;
6.    Flexible, with the ability to cope with stressful situations;
7.    Good written communication skills;
8.    Good computer literacy, including use of smartphones and MS Office (Word and Excel);
9.    Good verbal and written English skills are of benefit;
10.    Knowledge of multi-sectoral humanitarian response, including Protection, WASH, Shelter, and emergency distribution is of benefit;
11.    Experience in CCCM or Protection programming is of benefit