IT Officer

by DRC

in Computers/IT
Full Time
Hodiedah
April 27, 2022

Job Overview

  • Date Posted
    April 27, 2022
  • Location
    Hodiedah
  • Expiration date
    --
  • الخبرة
    2 Year
  • الجنس
    Both
  • المؤهل التعليمي
    Bachelor Degree
  • Career Level
    Entry-level to Mid-level

Job Description

  • Note: This job description is for informational purposes only and is not intended for applications or applying.

Position Summary

IT Officer monitor and maintain the computer systems and networks of an organization. They may install and configure computer systems, diagnose hardware and software faults and solve technical and applications problems, either over the phone or in person.

Organizations increasingly rely on computer systems in all areas of their operations and decision-making processes. It’s therefore crucial to ensure the correct running and maintenance of the IT systems

Geographic scope:  The duty station of  IT Officer will be based in Hodeida
Employment category: Non-Management
Reporting to: Base Manager

Duties and Responsibilities

  • Installing and configuring computer hardware operating systems and applications;
  • Monitoring and maintaining computer systems and networks;
  • Monitoring and maintaining Internet networks;
  • Monitor and maintain the LAN, Network Servers, Routers, Printers, LAN Points, Switches, Patch panels, Access points, Satellite Modem…to prevent faults occurring
  • Troubleshooting system and network problems and diagnosing and solving hardware or software faults;
  • Troubleshoot internet issues in liaison with the relevant ISP.
  • Perform local, clouds backups as scheduled, and ensure data integrity.
  • Configure and update antivirus.
  • Implement and support MicroTik firewall server for the office
  • Develop solution for Disaster Recovery
  • Export the weekly and monthly reports from the monitoring server and circulate to the relevant staff.
  • Managing IT& Equipment assets.
  • Prepare a comprehensive monthly report of the CICT.
  • Perform any other IT related assignment allocated within the speculated time.
  • Assist the Regional IT Officer to maintain system performance and react to issues to maximize uptime
  • Assist with system upgrades and rollouts 
  • Assist with administration of users, access controls and computers
  • Assist in maintaining operating systems, internet and email systems 

About you

To be successful in this role you must have:

All DRC roles require the post-holder to master DRC’s core competencies:   

  • Striving for excellence: Focusing on reaching results while ensuring efficient processes.   
  • Collaborating: Involving relevant parties and encouraging feedback.   
  • Taking the lead: Taking ownership and initiative while aiming for innovation.   
  • Communicating: Listening and speaking effectively and honestly.   
  • Demonstrating integrity: Upholding and promoting the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

Experience and technical competencies: (include years of experience) 

  • Minimum 2 years of practical experience in sector area working for an INGO
  • Excellent skill in MS Word, Excel, and PowerPoint

Moreover we also expect the following:

Education: (certificates, licenses etc.)

Essential qualification

  • Bachelor’s degree in ICT, or related field 

Languages: (indicate fluency level)

  • Fluency in both written and spoken English and Arabic.

Related Jobs