CCCM Senior Project Officer

Job Description

Position Summary

Project implementation

Management of mobile CCCM teams

• Devise weekly workplans and movement schedules for CCCM mobile teams, with the CCCM Officers, ensuring day to day activities run smoothly;
• Timely reporting of problems and challenges in the sites to the Deputy Project Manager;
• Maintain positive relationships with beneficiaries, area representatives, community leaders and local authorities to facilitate ACTEDs work in target areas;
• Assist in coordinating adequate distribution of work and closely monitor progress of staff on the ground, ensuring that assessments, distributions and verification processes are in line with SOPs and national cluster recommendations;
• Ensure assessment and verification forms are completed fully and correctly, supporting the field team to correct errors.

Partner coordination and service monitoring 

• Oversee liaison and coordination with all humanitarian partners and stakeholders working in the sites;
• Liaison and coordination with local authorities, with DPM and liaison team as needed; 
• Liaison with Sub National Clusters (Shelter/NFI/CCCM and Protection);
• Ensure regular monitoring and reporting of service provision and standards at site level;
• Report gaps or duplication in service delivery and advocate through appropriate mechanism. 

Community participation and representation

• Ensure establishment of community committees / governance mechanisms in the sites, ensuring participation of women, youth, and marginalized groups;
• Ensure regular meetings take place between CCCM teams and community, with opportunity for meaningful participation of community members;
• Plan and facilitate trainings to community members, humanitarian partners, and other stakeholders on CCCM topics, with support of CCCM Project Manager.

Communication with Communities and accountability

• Ensure workplans are in place, and approve content, for outreach, community mobilization, and information campaign activities of CCCM teams;
• Ensure appropriate communications with communities (CwC) strategy is in place for all sites;
• Oversee establishment of Complaints and Response Mechanism (CRM) in each of the sites, and ensure its functional implementation.

Information Management

• Oversee CCCM mobile teams’ regular collection of information, ensuring accuracy of data and timeliness of internal reporting;
• Collaborate with Information Management Officer on identification of information gaps and design/review of tools;
• Compile and review data from the sites, submitting internal and external reports as required, and advocating or raising problems with CCCM PM and Sub-National Clusters as needed.

Protection mainstreaming

• Consider gender, protection, and GBV concerns in all aspects of activities;
• Promote and adhere to Prevention of Sexual Exploitation and Abuse (PSEA) policies;
• Promote participation and inclusion of women, youth, people with specific needs, and marginalised groups in all aspects of programming;
• Ensure referral mechanisms are in place in the sites, in collaboration with Protection partners, for the provision of support to vulnerable persons;
• Ensure confidentiality is respected in all activities.

Project management and reporting 

• Ensure project activities are delivered according to the technical quality and timelines as agreed with the Deputy Project Manager / Project Manager;
• Organize regular coordination meetings of CCCM mobile teams;
• Liaison with other project staff members;
• Timely and accurate submission of regular internal reporting as requested by the Deputy Project Manager / Project Manager;
• Timely and accurate submission of external reporting to Sub-National Shelter/NFI/CCCM Cluster.

HR

• Line management of CCCM Officers;
• Identification of capacity-building needs and opportunities of CCCM teams, in coordination with line manager/TC/HR Department;
• Support in the organization of hourly/daily staff as required, ensuring attendance is tracked and staff are remunerated as required.

Finance

• Support the Deputy Project Manager in the review of CCCM-related project expenses and forecasting;
• Develop accurate order forms and Bill of Quantities for CCCM activities in a timely manner

Transparency and Compliance 

• Ensure compliance to ACTED internal procedures and donor procedures;
• Accurate record keeping of project documentation in soft and hard copy.

Security

• Responsible for ensuring all movement of CCCM teams to IDP sites is approved by the security focal point and informed to Deputy Project Manager;
• Responsible for ensuring all CCCM mobile team members are briefed on all relevant security rules, procedures, and updates by the security focal point;
• Timely reporting of security and safety incidents and risks to the Deputy Project Manager / security focal point.

Other

• Close collaboration with Shelter/Infrastructure and WASH technical teams, and Deputy Project Manager, on improving living conditions in the sites. Including organizing CCCM; teams to support assessment and community participation in Shelter & WASH activities
• Perform any additional task as requested by the line manager.

Job Requirement (Qualification and Experience)

• At least 2 years’ experience in a project implementation position in an NGO;
• At least 1 years’ experience in a managerial position;
• Excellent communication and external representation skills;
• Excellent capacity to plan, prioritize, and multitask;
• Excellent team-working skills;
• Flexible, with the ability to cope with stressful situations;
• Excellent English skills, both oral and written;
• Good computer literacy, including smartphone use and MS Office (Word and Excel);
• Knowledge of multi-sectoral humanitarian response, including Protection, WASH, Shelter, and emergency distribution is required
• Experience in CCCM programming is strongly preferred
• Experience in Protection programming is of benefit